The following items cannot be returned or exchanged
Due to the nature of these products, I cannot accept returns for the following, unless they arrive damaged or defective:
- Special or personalized orders
- products on sale
Return and exchange details
► RETURN / EXCHANGE
All items are handmade and carefully personalized, so we generally do not accept returns or exchanges on jewelry unless the defect is our own. We offer a 90-days warranty policy from delivery date. However , we realize that these items are very emotional and important, so if you have a problem with your jewelry after our warranty period, please don't hesitate to contact us; we can help you solve the problem.
►CANCELLATIONS
We are working to deliver your jewelry on time very fast , so we start immediately after placing the order_cc783194_bdcf5cdecde- 5cde-3194-bb3b-136bad5cf58d_If you need to cancel the transaction, please feel free to contact us within 12 hours after purchase.
► ADJUSTMENTS
If you didn't order the right size or your jewelry doesn't fit, we offer resizing or adjusting, an additional fee may apply.
Have questions about your order?
If you have any problems with your order, please let us know. please let me know.