The following items cannot be returned or exchanged
Due to the nature of these products, I cannot accept returns for the following, unless they arrive damaged or defective:
- Special or personalized orders
- products on sale
Return and exchange details
► RETURN / EXCHANGE
All items are handmade and carefully personalized, so we generally do not accept returns or exchanges on jewelry unless the defect is our own. We offer a 90-days warranty policy from delivery date. However , we realize that these items are very emotional and important, so if you have a problem with your jewelry after our warranty period, please don't hesitate to contact us; we can help you solve the problem.
►CANCELLATIONS
We are working to deliver your jewelry on time very fast , so we start immediately after placing the order_cc783194_bdcf5cdecde- 5cde-3194-bb3b-136bad5cf58d_If you need to cancel the transaction, please feel free to contact us within 12 hours after purchase.
► ADJUSTMENTS
If you didn't order the right size or your jewelry doesn't fit, we offer resizing or adjusting, an additional fee may apply.