HANDMADE 925K SILVER AND 24K GOLD PLATED NECKLACE WITH CITRINE STONE.
NECKLACE (OTTOMAN COLLECTION)
HAND MADE PENDANT DESIGNED BY INSPIRING OTTOMAN EMPIRE.
(CHAIN LENGTH: 45CM)
WISH TO USE IT IN GOOD DAYS.► TRANSPORTATION / PRODUCTION TIMES
Your product: Your orders will be shipped within 24 hours.
► ORDER STATUS
🎁Your product is sent packaged in its special box.
📝If you would like to add a special note inside, please select it in the option and do not forget to write your note.
💌Once your package has been shipped you will receive an email with a tracking number and a link to track directly.
• • • FIRST CLASS SHIPPING ✈ and DURATIONS ⏱
DOMESTIC First Class shipping is FREE and will be delivered within 1-3 business days after being shipped from our workshop.
(After your order is placed, your product will be shipped within 1-3 business days. Domestic delivery will be made within 1-3 days)
• • • INTERNATIONAL ; All our international shipments are shipped quickly and securely via UPS EXPRESS.
Average shipping times: After your product leaves the workshop (1-3 business days)
2-3 business days to most parts of the world, to some regions
It arrives within 4-8 business days. During your shopping, a time and price window will open depending on your location.
• • •EXCEPTIONS
We have found the best international shipping method to be UPS EXPRESS for on time and safe delivery and have no problems. However, we have no control over International shipping times, but we insure all packages for you in case of loss. Please contact us if you would like to make any changes to your shipping method. Customers are responsible for all tax fees imposed by their country.
► LOST IN THE MAIL
We send all packages INSURED via USPS for international shipments. Therefore, if your package says "delivered" and you have not received it, please let us know and we will start the production process again for your order.Returns and exchanges
I gladly accept returns, exchanges and cancellations
Contact me: Within 12 hour of delivery.Return products: Within 24 hours of deliveryRequest cancellation within 12 hours of purchaseThe following items cannot be returned or exchanged
Due to the nature of these products, I cannot accept returns for the following, unless they arrive damaged or defective:- Special or personalized orders
- products on sale
Return and exchange details
► RETURN / EXCHANGE
All items are handmade and carefully personalized, so we generally do not accept returns or exchanges on jewelry unless the defect is our own. We offer a 90-days warranty policy from delivery date. However , we realize that these items are very emotional and important, so if you have a problem with your jewelry after our warranty period, please don't hesitate to contact us; we can help you solve the problem.
►CANCELLATIONS
We are working to deliver your jewelry on time very fast , so we start immediately after placing the order_cc783194_bdcf5cdecde- 5cde-3194-bb3b-136bad5cf58d_If you need to cancel the transaction, please feel free to contact us within 12 hours after purchase.
► ADJUSTMENTS
If you didn't order the right size or your jewelry doesn't fit, we offer resizing or adjusting, an additional fee may apply.Have questions about your order?
Please contact me if you have any problems with your order.